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ilait design - terms & conditions

When you commission me to design your graphic design project, you agree to be bound by the terms and conditions below:

I will provide graphic design work only when a verbal, written or email agreement has been entered into. I will store all emails and written communication as a permanent record. It will be assumed that client has read and agreed to these terms and conditions.

Design Process & Costs

On receiving your first design proposal on your project and you are not happy with the designs you can decide not to use ilait design for your project and will not be charged.

If after receiving your initial designs you request to see modifications or additional compositions, then you would then be agreeing to enter into this contract and honour payment requested on your quote supplied with designs.

Both these options require written requests (email, or other) from the client to ilait design.

Revision Process

The purpose of the revision process is to create responses that move forward in a specific direction as determined by the client. The client may request significant changes in the 1st and 2nd revisions, and the responses might be quite different in nature from the original composition chosen.

By the 3rd revision request, client's requests shall be modifications of the current composition only. Revision requests that depart from the current composition will be honoured and completed in the same timely manner, however ilait design reserves the right to charge accordingly for each such revision.

Clients will be notified of such charges prior to work being done.

Your company name

ilait Design expects the Customer to perform researching on their company name to be sure the name is not already in use and securing a copyright, trademark or service mark to protect the Customer's legal rights to any name or image.

ilait design can agree to assist you in researching your company name. This service is not binding and will be charged accordingly to the client. ilait design is not and will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image. All trademark matters are the full responsibility of the customer.

General Terms

Once it has been agreed that we will work for you, you agree to make all materials required for the project available to me as soon as is reasonably possible, and we accept no liability for failure to meet deadlines due to delays caused by you in supplying these materials to us.

We will make every effort to ensure your graphic design project is free from errors or omissions. Once you are happy with the final designs, we will require you to provide confirmation of this by email or in writing before the document is sent to print.

We cannot accept liability for mistakes that are discovered after the document is printed. It is your responsibility to ensure the document is thoroughly proof-read before the launch and we accept no liability for losses incurred due to inaccuracy or omission on your graphic design project.

Any additions to the initial design brief made by you once the project has started may incur additional costs over and above the original quote. These costs will be discussed with you prior to implementation of the changes.

All design work remains the intellectual property of Ilait Design until your invoice is paid in full. Once a graphic design project is completed, we will invoice you and you are obliged to settle my invoice within 10days, unless an exception has been made by prior arrangement. If payment is not received within the time stated, then ilait design reserve the right to apply full costs to any prices offered at a discount rate. Non payment will result in legal action. It is our policy to pursue non-paying clients through the Small Claims Courts, and this action can result in CCJs (County Court Judgments) which will affect your credit rating.

We will accept no liability for infringement of copyright resulting from material supplied by you. It is your responsibility to ensure you are using all text and graphics legally and I reserve the right to decline to use material if I have sufficient reason to believe a copyright violation is taking place.

As part of our graphic design service, we may nominate a printing service to you and arrange printing on your behalf with a printer we have reason to believe is reliable and cost effective. However, we accept no liability for the actions of the printing company and we will not be liable for any costs incurred or loss of earnings following a failure of the printing service. Any dispute of this nature must be settled between you and the printing company.

If at any time you feel we have not provided you with an adequate service, you have the right to complain, and I will do everything in my power to ensure the situation is remedied as soon as possible.

ilait design reserve the right to update these terms and conditions as and when required.

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